Download our app today. There might even be a free treat waiting for you inside!

App Store Google Play

We’re excited to announce the relaunch of our Ole & Steen app. Apart from looking a whole lot fresher, it’s full of great new features.

Whether you’re an existing user or trying for the first time, you’ll find a bunch of new features, all designed to make your bakery experience smoother, simpler and more rewarding.

Oh, we should probably mention – there’s 400 points waiting for you when you download and register your account today!

Terms and conditions apply – available on App or click here

Rest assured that your details are only held for use with the App. We won’t use them for anything else or share with third parties.

Need support? Please visit your local store or email our support team


Start building up points for delicious treats & rewards.
• We’ll reward you with 10 points for every £1 spent with us
• Receive exclusive rewards including a birthday treat
• Rewards start from as little as 250 points all the way up to 6,000 points, so you can either treat yourself regularly or save up for something special.
• To see find out exactly how many points you’ll need to get your favourite item on us, click here


Prefer your Social speedy? Pre-order through the app and come to collect in store, helping you beat the queue.

Head to the “Order” function on the app, choose your location and place your order.

You can order with notice from as little as 10 minutes, all the way through to 6 days.

What’s better? You can earn and spend your points as you go, We’re even rewarding our Click & Collect customers with 5 points every time they order through the app, up until 17th September.


On your next visit, remember to check-in when you approach the till. You can do this holding your phone close to the check-in sign located at each till-point, or you can scan the QR code through the app’s “Check-in” function.

By checking-in, we’ll be able to see if you have any rewards to redeem that day. You’ll also be able to pay through the app once checked-in too, which we’ll gift you 5 points per transaction until 17th September.


  1. Download the app
  2. To verify your phone number, enter the PIN you will receive via SMS
  3. Complete profile information, including adding a payment card and a mobile payment to your account. Note: if you choose to pay via mobile pay on your next visit, let our team members know that it's the very first time, so they can complete the set up for you
  4. Once your profile has been completed, you will receive 400 points from us as a welcome


Got a question about our app or your existing loyalty account? Check the FAQ page here.

If you still can’t find the answer you’re looking for, get in touch with us at so we can help.

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